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Frequently Asked Questions
Everything you need to know about creating, customizing, and sharing your digital wedding invitations.
A Digital Invitation is an online wedding invitation presented as a website/invitation link. Guests can view it on phones, tablets, or computers and share it through messaging and social platforms.
Choose a package and provide the couple's details, event information, photos, and design requirements to start the order.
Yes. Depending on the selected template, the couple's names, date, time, venue, text, photos, and colors can be customized.
Your invitation link will remain active for up to 6 months after your wedding date, allowing you to view wishes and download RSVP lists anytime.
Yes. If RSVP is included, guests can submit attendance details and other requested information online.
RSVP responses can be reviewed through the designated customer portal dashboard system with customer's email login and, where configured, managed in a spreadsheet.
Yes. The invitation link can be converted into a QR code for use on physical invitation cards and other digital materials.
Yes. The invitation link can be copied and shared through Facebook, Messenger, Viber, and other supported platforms.
Yes. A venue location and Google Maps link can be added so guests can open directions directly from their phone.
A countdown timer can be included depending on the selected package/template feature set.
Yes. Couple photos can be added according to the photo gallery limits and requirements of the selected package.
Yes, revisions can be requested through the service team according to the applicable revision policy.
Please send original/high-quality photos through the designated Drive, Messenger, Viber, or another supported file-sharing method.
Delivery time depends on the completeness of the submitted information, design, and number of revisions. An estimated completion time will be provided after order confirmation.
Yes, where supported by the package. Customers should ensure that any customer-supplied music is properly licensed for use.
Depending on the available format, you may choose a couple-name-based or custom URL slug. If it is already taken, another name will be required.
Yes. With responsive design, the invitation can be viewed comfortably on phones, tablets, and computers.
Yes. Since the invitation is delivered as an online link, an internet connection is required to open and view it.
Depending on the template and package, the invitation can support Myanmar, English, or both languages.
Payment can be made through the available methods such as cash or bank transfer. Payment terms will be provided before order confirmation.
The number of included revisions depends on the selected package/service terms. The applicable limit can be checked before ordering.
Customer information and photos are handled for service purposes according to the applicable privacy and data-handling policy.
Check your internet connection and refresh the link. If the issue continues, contact the service team with your browser and device details.
Yes. Please contact the service team and updates can be made according to the applicable update/revision policy.
Yes. When the QR code is linked to the invitation URL, guests can scan it with a smartphone camera or QR scanner to open the invitation.
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